Big G Express Chooses Spireon’s FleetLocate to Maximize Trailer Utilization and Boost Revenue
Premier over-the-road trucking company seeks to optimize tractor-to-trailer ratio, lower costs and increase profits
IRVINE, Calif., September 14, 2017—Spireon, Inc., a leader in connected vehicle intelligence solutions, today announced that Big G Express, an over-the-road trucking company that provides transportation services across the United States, has selected Spireon’s FleetLocate asset management solution with an aim of reducing its fleet size by 110 trailers, while increasing trailer utilization.
As a company committed to increasing driver safety, customer satisfaction and business optimization, Big G Express needed a solution to better manage trailer assets, limit detention at customer sites, and accurately track detention times for billing. The company also sought to improve its tractor-to-trailer ratio and reduce capital expenses associated with excess trailer inventory.
“Having 24/7, real-time visibility of all assets in our fleet not only gives us peace of mind, but also enables us to make smarter business decisions to increase efficiency, boost revenue, and keep our customers and drivers happy,” said Jere Caplenor, Vice President of Customer Service and Asset Management, at Big G Express. “The asset optimization functionality of FleetLocate is especially critical for us during peak season, and allows us to compete with other technology-driven, innovative companies.”
Headquartered in Shelbyville, Tennessee, Big G Express offers truckload, flatbed, dedicated run and warehousing services nationwide. The fleet is driven by a dedication to superior customer service, with an impressive 98 percent on-time delivery record over its 22 year history. With FleetLocate, Big G Express can allocate the optimal number of trailers needed for each customer, as well as reduce time in between jobs by eliminating unnecessary detentions—ensuring happy customers and maximum revenue for the fleet.
“With FleetLocate, Big G Express no longer has to wait for a call or email from a customer regarding empty trailers; instead, the company can send drivers to reclaim trailers that would otherwise sit idle, ensuring they are back on the road quickly, generating revenue,” said Roni Taylor, Vice President of industry relations at Spireon. “The company can continue its superior level of customer service, without bleeding costs due to unnecessary detentions.”
An additional benefit of FleetLocate is the ability to accurately track mileage and receive real-time alerts for scheduling preventative maintenance. This helps companies like Big G Express to minimize costs associated with taking assets off the road for preventable repair needs.
Learn more information on Spireon’s FleetLocate trailer and asset management solution.
About Spireon
Spireon, Inc. is North America’s leading connected vehicle intelligence company, providing businesses and consumers with powerful insights to track, manage and protect their most valuable mobile assets. The award-winning Spireon NSpire platform supports nearly 4 million active subscribers across the company’s growing suite of products for new and used car dealers, lenders and financial institutions, rental car agencies, commercial and local fleet operators, and consumers.
“Having 24/7, real-time visibility of all assets in our fleet not only gives us peace of mind, but also enables us to make smarter business decisions to increase efficiency, boost revenue, and keep our customers and drivers happy. The asset optimization functionality of FleetLocate is especially critical for us during peak season, and allows us to compete with other technology-driven, innovative companies.”
Jere Caplenor, Vice President of Customer Service and Asset Management, at Big G Express